Website and Service Terms

1. Company

The ConfigUX website and services are operated by Vidan Holding ApS, CVR 44158027, Rebekkavej 59, st. 2, 2900 Hellerup, Denmark. Contact: info@configux.com.

2. Website use

You may use the public website and free browser tools for lawful evaluation and business purposes. You must not attempt to disrupt the site, bypass access controls, misuse another party’s data or upload material you are not entitled to use.

Public examples are illustrative unless explicitly identified as customer cases. Product information and availability may change as ConfigUX develops.

3. Access, plans and trials

Joining Early Access only requests a notification about the selected release. It does not create an account, trial, paid subscription or permission for unrelated marketing.

The planned launch offer is available to new Pro and Developer business customers who activate during the launch window published before checkout. The 14-day trial starts when the plan is activated, and no subscription fee is charged during that trial. If the plan continues, the first three paid monthly periods receive 50% off. The regular monthly price – EUR 49.95 for Pro or EUR 99.95 for Developer – applies from the fourth paid month. Prices exclude VAT where applicable.

The launch offer does not apply to Lite, Enterprise work, implementation services or add-ons and cannot be combined with another discount. The exact payable amount, renewal date, cancellation route and applicable billing terms are shown before activation.

WordPress subscriptions and licences may be administered through Freemius. Shopify subscriptions are administered through Shopify. The terms shown in the applicable checkout, app listing, order confirmation and software licence form part of the agreement for that product.

Enterprise work begins under a separate written proposal, scope or order confirmation. Unless agreed otherwise, enterprise implementation is not included in a standard software subscription.

4. Marketplace orders and payment

The ConfigUX marketplace is used for approved one-off downloads, add-ons and fixed-scope services. Prices are shown in the stated currency and exclude VAT unless explicitly stated otherwise. Applicable taxes are added or handled according to the checkout and customer location.

Delivery, cancellation, refund and licence conditions are displayed with the relevant product or order. Digital delivery may begin immediately after purchase where you expressly request this and applicable consumer law allows it.

5. Customer responsibilities

You are responsible for the lawfulness and accuracy of product data, images, 3D files, prices, claims and other material you provide. You are also responsible for testing your configured product, commerce data and checkout before publishing changes to customers.

6. Intellectual property

ConfigUX software, website design, documentation and brand elements are protected by intellectual property law. Access does not transfer ownership. Your right to install or use software follows the applicable plan, licence and order confirmation.

You retain rights in material you provide. You grant us the limited right to process that material only as needed to deliver the requested evaluation, service or support.

7. Availability and changes

We work to keep the website and services available, but uninterrupted operation is not guaranteed. Maintenance, security work and product updates may affect availability. Material changes to a paid service are handled under the applicable subscription or enterprise agreement.

8. Liability

To the extent permitted by law, ConfigUX is not liable for indirect loss, lost profit or loss caused by incorrect customer data, untested configuration rules, third-party platforms or unauthorised use. Nothing in these terms excludes liability that cannot legally be excluded.

9. Law and disputes

These website terms are governed by Danish law, without limiting mandatory consumer rights that apply in your country. Please contact us first so we can try to resolve any issue. Disputes are otherwise handled by the competent Danish courts unless mandatory law provides another venue.

10. Contact

Questions about these terms can be sent to info@configux.com.